Engaging with consumer advocacy groups

These organisations represent people and communities with lived experience of health conditions. They help to make sure that these voices are heard and considered in Pharmac’s decision-making.

“We want to make sure these groups can hear directly from our senior leadership about the progress we are making on key initiatives, and that they have the opportunity to ask us questions and give us feedback,” says Pharmac’s Director Equity and Engagement, Dr Nicola Ngawati.

“It’s really important that the voices of the people these groups represent are heard when we make decisions,” she says.

“We know many of these advocates are busy, so we appreciate them taking the time to meet with us each month. We’ve been encouraged by the feedback we’ve received so far, but we’ll continue to adapt so that these meetings are helpful and relevant for people who attend.”