Emulsifying ointment: texture issue
Evara is managing issues affecting some batches of their emulsifying ointment.
Affected product
The health sector has raised concerns about the consistency and texture of recent batches of emulsifying ointment. Evara has initiated recall of affected batches from wholesalers and are replacing affected wholesaler stock with newly arrived stock.
Evara is also working with wholesalers to notify pharmacies of this issue and allow pharmacies to return any affected stock they are holding and receive a credit or replacement stock.
- Chemical: Emulsifying ointment
- Presentation: Oint BP
- Brand: Emulsifying Ointment ADE
- Pharmacode: 2597535
- Subsidy: $3.13
- Measure / Qty: per 500 g
Affected batch numbers – MDEO24012, MDEO24021, MDEO24022, MDEO24023, MDEO24024, MDEO24027, MDEO24029 & MDEO24032
Who to contact
If you use emulsifying ointment and have an issue with this product, contact the pharmacy that dispensed it to you.
If you are a pharmacist wanting to return stock, talk to your wholesaler about what you need to do.