Promethazine hydrochloride (Allersoothe) Oral liq 1 mg per ml: Supply issue resolved

There was limited stock of Allersoothe (Pharmacode 2404281) oral liquid.

2 April 2025 Update

Stock has arrived and been released to wholesalers. It can take another 1 to 2 weeks for stock to reach pharmacies around the motu.

Affected product

Due to delays at the manufacturer, there was limited stock of Allersoothe in early 2025.

Promethazine hydrochloride

  • Presentation: Oral liq 1 mg per 1 ml
  • Brand: Allersoothe
  • Pharmacode: 2404281
  • Subsidy: $3.39
  • Measure / Qty: per 100 ml

Alternative products

We have received advice that other brands of non-sedating antihistamines are funded. 

Schedule listings for antihistamines(external link)

NZ Formulary advice on antihistamines(external link) 

We are listing an alternative from 1 January 2025 for people who need a sedating antihistamine. It is Medsafe-registered. This product can currently be sold over-the-counter at pharmacies.

Promethazine hydrochloride

  • Brand: Phenergan Elixir
  • Presentation: Oral liq 1 mg per 1 ml
  • Pharmacode: 692700
  • Subsidy: $10.47

Resupplied April 2025

Stock of Allersoothe arrived in New Zealand in April 2025. It can take another 1 to 2 weeks for the product to make its way to pharmacies around the motu. 

Who to contact

If you have questions about this issue, email enquiry@pharmac.govt.nz

Please include as much information as you can about the product (presentation, brand, pharmacode) and who your wholesaler is.

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