Smoking cessation: Ordering nicotine replacement therapy (NRT) products
All nicotine replacement therapy (NRT) orders placed by authorised providers must be made through Onelink’s website.
Authorised providers are those approved by the Ministry of Health to deliver stop smoking services.
- An invoice/packing slip will be despatched with NRT orders.
- PHARMAC also receives a copy and pays Onelink.
- Authorised providers do not pay any invoice related to NRT deliveries via the Onelink website.
Nicotine replacement therapy ordering dates and times
Ordering and delivery dates are provided below. Reminders will not be provided.
Orders received after the order deadline will be delivered in the next quarter.
If you haven’t ordered enough NRT and are still within the order deadline for the quarter, you can place another order.
|Quarterly delivery||Order deadline||To be delivered before|
|July 2020||Friday, 26 June 2020||Friday, 24 July 2020|
|August 2020||Friday, 25 September 2020||Friday, 23 October 2020|
|September 2020||Friday, 18 December 2020||Friday, 22 January 2021|
|October 2020||Friday, 26 March 2021||Friday, 23 April 2021|
|November 2020||Friday, 25 June 2021||Friday, 23 July 2021|
|December 2020||Friday, 24 September 2021||Friday, 22 October 2021|
|January 2021||Friday, 18 December 2020||Friday, 21 January 2022|
|February 2021||Friday, 26 March 2021||Friday, 23 April 2021|
|March 2021||Friday, 25 June 2021||Friday, 23 July 2021|
|April 2021||Friday, 24 September 2021||Friday, 22 October 2021|
|May 2021||Friday, 17 December 2021||Friday, 21 January 2022|
|June 2021||Friday, 25 March 2022||Friday, 22 April 2022|
|July 2021||Friday, 24 June 2022||Friday, 22 July 2022|
|August 2021||Friday, 23 September 2022||Friday, 21 October 2022|
|September 2021||Friday, 16 December 2022||Friday, 28 January 2022|
|October 2021||Friday, 24 March 2023||Friday, 21 April 2023|
|November 2021||Friday, 23 June 2023||Friday, 21 July 2023|
|December 2021||Friday, 22 September 2023||Friday, 20 October 2023|
|January 2022||Friday, 22 December 2023||Friday, 26 January 2024|
Keep your contact details up to date
Authorised providers have one contact listed with PHARMAC to place orders and receive correspondence about NRT orders.
It’s important to keep those details up to date to avoid unnecessary delays with your NRT order and to ensure you receive any updates.
If you need to update your key contact, email email@example.com
Expired NRT stock
Authorised Providers are responsible for ensuring good stock management of all NRT products ordered. This includes ordering appropriate quantities and ensuring older stock is issued first to reduce the likelihood of expiry.
If you have expired NRT products, these need to be disposed of safely. We recommend you ask your local pharmacy to assist with this.
Who to contact
If you have any problems logging in, need to change your order or want to follow up on delivery, contact Onelink.
- Phone: 09 815 2600
- Email: firstname.lastname@example.org
Last updated: 21 May 2020