We're refreshing our website and we need your help to make it better
Step 1: Survey the people who use
We'd like to know what you use our website for, what frustrates you about the site, and what change you'd like to see.
> Do the survey [survey closed]
We also conducted one on one interviews with key stakeholders.
Step 2: Get your help with how we organise our content
We will be doing an online survey to get you to sort common tasks on our website in a way that makes sense to you.
> Do the card sort [Card sort closed]
We're working on a draft information architecure based on your feedback right now. We look forward to you helping us test it!
Step 3: We'll design a new structure and test it with you
If you'd like to take part in this step, contact us so we can recruit you.
Thanks for your feedback about changes we made to search results. Interestingly you were 50/50 split about whether they helped or not. We'll be working with the search engine supplier to further refine our search function.
|1 = much worse||11||27.5%|
|5 = much better||4||10%|
In the meantime...
We'll be tidying up our content. Deleting the old content. Trying out ideas.
If you've lost something you need or have any other feedback,
Last updated: 24 February 2020